LV Masthead Img

Blackboard 9.1 Online Guide: Messages
Online Learning Modules


The Messages tool enables faculty, TAs and students to send and read messages to other course users within Blackboard. Although similar to Email, users must be logged into the course to read and send Messages. Incoming and outgoing messages are saved in the course site, enabling you to create a permanent archive of all course communication.


After completing this module, the learner will be able to:

  • Add the Messages tool
  • Create messages
  • Select recipients
  • Attach files
  • Send messages
  • Reply to messages
  • Mark messages as read or unread
  • Delete messages
  • Create, edit and delete personal folders
  • Move messages to personal folders
Learning Activities

Watch the video tutorial below or read the quick reference guide for instructions:

It's Your Turn!

It's your turn! Try the following activities in your course:

  1. Located and add the Messages tool to your course.
  2. Create a message and select yourself as a recipient.
  3. Practice attaching a file to your message.
  4. Once you have sent the message, read your message and reply to it.
  5. Practice using the contextual menu to mark messages as read and unread.
  6. Create a personal folder and practice moving one or more of your messages to that folder.
Best Practices in Higher Education
  • Outline clear communication guidelines for students at the beginning of the term:
    • What is your preferred email client: utoledo email or Blackboard's Messages tool?
    • What can students can expect from you in terms of a response time? Set a generous boundary for yourself and stick to it.
    • Send students a message during the first week of class and ask them to reply to your message.
    • Provide students an online tutorial if needed.
  • Remember: messages sent with Blackboard's Messages tool are not affiliated with a user's utoledo account. Faculty, TAs and students will need to log into the course in order to read and send messages.
  • Once a message has been deleted from the course, you will not be able to retrieve it. Consider leaving all messages intact for the remainder of the term so that a record of all communication stays with the course archive.

Blackboard's Messages tool is great vehicle for communicating with students and other users in course.

Questions or ideas? Join the discussion at:
© 2010, The University of Toledo. A UT Learning Ventures Publication.
Last Updated: 6/26/15