: About Us

Location
The Student Medical Center is conveniently located on the southwest side of Campus behind the Law School and across from Academic Hours and International House.  There is plenty of patient parking available directly in front of the building.

Hours
The Student Medical Center is open year-round. 
Business hours of operation are: Monday - Friday:  8:15 a.m. - 5:00 p.m.
Appointments:  8:15 - 11:00 and 1:00 - 4:00 (Monday - Friday)
Walk-ins:  9:00 - 4:00 (Monday - Friday - academic year) and 9:00-11:30 and 1:00-4:00 (summers)

Telephone Numbers

Appointments/General Information - (419) 530-3451

Pharmacy - (419) 530-3471

UT Student Health Insurance - (419) 530-3474/3466

Alcohol and Substance Abuse Program - (419) 530-3860

Sexual Assault Education & Prevention Program - (419) 530-3431

Counseling - (419) 530-2426

Psychiatric Services - (419) 530-3490

Administrative Offices - (419) 530-3493

Eligibility for Use
Students who are registered for at least one semester hour are eligible to utilize services at the Student Medical Center.  If you a student, but are not currently registered, please call (419) 530-3451 for information.

Faculty/Staff may also utilize services at the Student Medical Center for acute illness/injuries.  In addition, faculty/staff may obtain free blood pressure checks as ordered by the staff member's physician.

Fees and Fee Payment
A fee is assessed for office visits. Fees are also assessed for certain services, procedures, laboratory work, and prescription supplies. Charges should never be a deterrent to seeking medical care at the SMC.  For those students with insurance, third party billing is provided.  For students without insurance, there are many convenient payment options, including: cash, checks, MasterCard, VISA, UT Rocket Card, or we can Bursar Bill (registered students only).  The pharmacy also accepts a variety of prescription drug cards.

A patient who does not arrive for an appointment is considered to be a "no show."  Beginning with the second "no show," the patient will be billed $5 for the second and subsequent no shows for that fiscal year (July 1 - June 30).  Prior cancellation of your appointment time will allow another patient to be seen.

Please click on the Insurance link for more information.

Who to Call After Hours

In the event that you need medical assistance and the Student Medical Center is closed, please refer to the following:

Campus Police - (419) 530-2600 (all life-threatening emergencies on campus)
All life-threatening emergencies off campus - 9-1-1
Poison Control Center - (419) 383-3897
Rescue Crisis Mental Health Services - (419) 255-9585

Receiving Medical Care After Hours

When the Student Medical Center is closed, emergency medical care can be obtained at the following locations. 
If you have the University's student health insurance, please refer to the information following the table below. 
An additional urgent care site is listed below as an additional option for individuals who do not have UT's student health insurance.

UT Medical Center
3000 Arlington Ave.
Toledo, OH  43614
(419) 383-3888

Flower Hospital
5200 Harroun Road
Sylvania, OH  43560
Phone:  419-291-0317

St. Anne Mercy Hospital
3404 W. Sylvania Ave.
Toledo, OH  43623
(419) 407-2663

St. Luke's Hospital
5901 Monclova Rd.
Maumee, OH  43537
(419) 893-5911

Toledo Hospital
2142 N. Cove Blvd.
Toledo, OH  43606
(419) 471-4000

UT Health Insurance Carriers Obtaining After Hours Care

If you are insured under UT's health insurance plan, please review the following procedure when the Student Medical Center is closed and the condition is a medical emergency.

• The UT health insured student must use a hospital emergency room.  There is a $100 deductible.

• If the SMC is closed, eligible benefits will be paid at 80% with a $100 co-pay and a $100 copay.  The copay is waived if the patient is admitted.

• Recommended follow-up care must be obtained at the SMC.

• Spouses and dependents of insured students can be seen at a hospital emergency room during all hours of SMC operation with eligible benefits to be paid at 80% after a $100 co-pay and $100 deductible is applied.

Patient Rights

• You will be treated with respect, consideration and dignity.
  
• You will be provided appropriate privacy.
  
• Your records are treated confidentially, and, except when required by law, you will be given the opportunity to approve or refuse their release
  
• You will be provided, to the degree known, complete information concerning your diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to you, the information is provided to a person designated by you or to a legally authorized person.
  
• You will be given the opportunity to participate in decisions involving your health care, except when such participation is contraindicated for medical reasons.
  
• The following is available upon request:      
  • Provisions for after-hours and emergency care
  • Patient rights and conduct
  • Fees for services
  • Payment policies
  • Methods for expressing grievances and suggestions
• You will be informed of your right to change primary or specialty physicians if other qualified physicians are available.
  
• Marketing or advertising regarding the competence and capabilities of the organization is not misleading to patients.

Patient Conduct

Patients are required to behave appropriately and in accordance with University and SMC policy.  Reasons for discharging a patient/client from the Student Medical Center practice include, but are not limited to:

1. Verbal or physical abusive behavior by the patient.
2. Patient/client making sexual overtones to a provider.
3. Forging medical (counseling) and administrative documents or forging prescriptions.
4. Attempted or successful theft of equipment or a staff member's personal possessions.
5. Patient/client is pursuing legal action against a provider or the facility.
6. Non-compliance with a medical regimen/treatment plan which puts the patient/client's health, well-being, or longevity at risk.
7. Complexity of patient/client's diagnosis exceeds the skill level of the provider's ability to treat.
8. Other contentious conflict situations with a patient/client.