INFORMATION TECHNOLOGY

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Additional Info

 

Contact Us

University Computer Center
2801 W. Bancroft
MS 202
Toledo, OH 43606-3390
419-530-2400

Information Technology
UTMC | Dowling Hall
3000 Arlington Avenue
MS 1079
Toledo, OH 43614
419-383-2400

ithelpdesk@utoledo.edu

FAQ

Q:  I received an email saying that an email I sent was encrypted because it contained sensitive information, but I didn’t have anything sensitive in it.  What should I do?

A:  The data loss prevention system could have detected sensitive information anywhere in the email message including file attachments.  Through testing we have found that false positives are rare but they are possible.  More information concerning encrypted email can be found at http://www.utoledo.edu/it/ns/Security/Tools/email_encryption.html

 

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Last Updated: 6/26/15