Parking and Transportation Services

New this fall - the UToledo community will be able to pay for parking on-the-go!

ParkMobile

The University of Toledo launched a pay by phone parking solution that utilizes an app called ParkMobile. This app makes it easy to find and pay for parking on campus without running back to feed the meter. The ParkMobile app can currently be used in UToledo lots 11, 12 and 13 within metered spaces. Come late fall of 2019, ParkMobile will be available in all metered and "C" lots to purchase minutes or a daily guest permit. 

 

How it works 

car
Park your car

Park your car in a zone where park mobile is accepted. To view nearby zones, open your ParkMobile app and the zones will automatically populate.

number
Enter the zone #

Key in the zone number located on the green ParkMobile signs. The zone number changes based on the lot.

clock
Start Parking

Select the time you want to park and start the session. If you're running late, extend the time within the app. 

 

 

 

FAQ's

WHAT ARE THE ADVANTAGES OF PARKMOBILE?

  • ParkMobile provides a mobile payment service, including help support.
  • Pay for parking via a smartphone app, toll free number or the web.
  • No need to stop at a pay station.
  • No credit card necessary after you complete your account set up.
  • No coins/cash needed.
  • ParkMobile can send reminders by text message so you can extend your parking time from your cell phone.
  • Use your account wherever ParkMobile is offered.

HOW DO I SET UP MY ACCOUNT WITH PARKMOBILE?

  • You can visit the ParkMobile website, download the mobile app or call the toll-free number on the green ParkMobile sign (877-727-5009) to register for a ParkMobile account; you will need your license plate number and a method of payment.
  • When you park in a space, use the ParkMobile app to access your account, or call the toll-free number on the sign (877-727-5009).
  • Key in your zone number located on the sign.  Note:  this number is different for every parking lot.  You can add your frequently used zone as "Favorite Zones" in your ParkMobile account.
  • You can select an option to have ParkMobile send a text message 15 minutes prior to the expiration of your parking transaction.

HOW MUCH DOES USING PARKMOBILE COST?

The cost depends on the duration you plan to park. Set the duration within the app to view the cost. 

IS THERE A TRANSACTION FEE? 

Yes, there is transaction fee of 30 cents. 

WHERE CAN I PARK AND USE THE PARKMOBILE APP ON CAMPUS?

ParkMobile is currently available in lots 11, 12 and 13 within metered spaces only. Additional lots are planned to be added to the list by the end of fall 2019.

CAN I RESERVE A SPACE OR PRE-PAY FOR PARKING USING PARKMOBILE?

No, not at this time.  All transactions are real-time.  You should be parked in the space before you begin your parking transaction.

CAN I MOVE FROM ZONE TO ZONE?

No, your parking transaction is for a specific ParkMobile zone.  If you move to another zone, you will have to pay again.

WHERE ARE THE ZONE NUMBERS POSTED?

Zone numbers are a critical part of your transaction and must be recorded correctly in order for your license plate to be identified by the parking enforcement officers. You must identify your ParkMobile zone number from the green ParkMobile signage located in your parking area to ensure you purchase parking for the correct lot.

WHAT IS THE "FIND MY CAR" FEATURE 

This feature will give you step by step directions back to your vehicle. You have the choice of selecting your preferred navigation system: Apple Maps, Google Maps or Waze. Click here to learn more.

DO I GET A RECEIPT?

You can go online to your ParkMobile personal page anytime to make changes to your account, review parking charges, print parking transactions and receipts or export data to another format.

CAN I GET A REFUND?

ParkMobile does not issue refunds for parking transactions.  Parking and Transportation Services cannot issue refunds for ParkMobile transactions.

IS IT SAFE TO DO A CREDIT CARD TRANSACTION ON A MOBILE PHONE LIKE THIS?

Yes, your credit card number is encrypted when you sign up and is never entered or displayed.

Last Updated: 8/15/19