UToledo Online

Technical Support Hours

 *HOLIDAYS & Breaks Fall 2019-Spring 2020

Event Day/Date Hours Comments
Winter Break Dec 17, 2019 - Jan 17, 2020 M-F, 8:30 a.m. - 5 p.m. No evening or weekend tech support
Holiday Break Dec 24, 2019- Jan 2, 2020 Closed No tech support
1Pre-term start Sat-Sun, Jan 18-19 Sat: 11 a.m. - 7 p.m.
Sun: 2 - 10 p.m.
Extended hours
Martin Luther King Jr. Holiday Jan 20, 2020 Closed No tech support

Normal Tech Support Schedule*

Day Time
Monday 8:30 a.m. - 8 p.m.
Tuesday 8:30 a.m. - 8 p.m.
Wednesday 8:30 a.m. - 8 p.m.
Thursday 8:30 a.m. - 8 p.m.
Friday 8:30 a.m. - 5 p.m.
11 a.m. - 3 p.m., live chat, email and return phone call
4 p.m. - 10 p.m., live chatemail and return phone call

*Hours vary when classes are not in session, during semester breaks, and national and/or state holidays.
1Extended hours the weekend before the new term, see below.

Email us 

Staff responds as soon as possible, or on the next business day if it's after hours. Questions may be texted to 419-517-6023, during normal tech support hours.  More ways to contact us ...


Inclement Weather Announcements

The University recommends you enroll in UT Alert (http://utalert.utoledo.edu) to remain informed of weather and safety issues that affect your courses. In addition, you can look for inclement weather announcements as they relate to the University at https://www.utoledo.edu/weather/ .

Last Updated: 12/18/19