Technical Support Hours
Students, please email us anytime at utdl@utoledo.edu, and someone will respond as soon as possible, or on the next business day if it's after hours. (Faculty, please email utlv@utoledo.edu.)
Text questions to 419-517-6023, during normal tech support hours and find more contact information here.
Normal Tech Support Schedule*
| Day | Time |
|---|---|
| Monday | 8:30 a.m. - 8:00 p.m. |
| Tuesday | 8:30 a.m. - 8:00 p.m. |
| Wednesday | 8:30 a.m. - 8:00 p.m. |
| Thursday | 8:30 a.m. - 8:00 p.m. |
| Friday | 8:30 a.m. - 5:00 p.m. |
| Saturday |
11 a.m. - 3 p.m., live chat, email and return phone call |
| Sunday |
4:00 p.m. - 10:00 p.m., live chat, email and return phone call |
*Hours vary when classes are not in session, during semester breaks, and national and/or
state holidays.
1Extended hours, the weekend before new term, see below.
*summer holiday and fall transition 2017 — technical support Hours
| Event | Day/Date | Hours | Comments |
|---|---|---|---|
| Summer/Fall Term Transition* | Tue, 8/8 - Fri 8/25 |
8:30 a.m. - 5:00 p.m. (no evening/weekend tech support) |
No classes |
| Fall Start1 EXTENDED HOURS |
Sat, 8/26 |
11:00 a.m. - 7:00 p.m. |
|
| Sun, 8/27 | 4:00 p.m. - midnight | ||
| Labor Day Holiday | Mon, Sep 4 | Closed | No classes |