Technical Support Hours
*HOLIDAYS & Breaks Summer – Fall 2019
| Event | Day/Date | Hours | Comments |
|---|---|---|---|
| MC Summer-Fall Break | Tue-Fri, Aug 6-23 | M-F, 8:30 a.m. - 5 p.m. | No evening or weekend tech support |
| 1Pre-term start | Sat-Sun, Aug 24-25 | Sat: 11 a.m. - 7 p.m. Sun: 2 - 10 p.m. |
Extended hours |
| Labor Day Holiday | Mon, Sep 2 | Closed | No tech support |
| Fall Break | Thu-Fri, Oct 10-11 | 8:30 a.m. - 5 p.m. | No evening tech support on Thu |
| Veterans Day Holiday |
Mon, Nov 11 | Closed | No tech support |
| Thanksgiving Break | Wed, Nov 27 | 8:30 a.m. - 5 p.m. | No evening tech support |
| Thanksgiving Holiday | Thu, Nov 28 | Closed | No tech support |
| Thanksgiving Break | Fri, Nov 29 | Closed | No tech support |
Normal Tech Support Schedule*
| Day | Time |
|---|---|
| Monday | 8:30 a.m. - 8 p.m. |
| Tuesday | 8:30 a.m. - 8 p.m. |
| Wednesday | 8:30 a.m. - 8 p.m. |
| Thursday | 8:30 a.m. - 8 p.m. |
| Friday | 8:30 a.m. - 5 p.m. |
| Saturday |
11 a.m. - 3 p.m., live chat, email and return phone call |
| Sunday |
4 p.m. - 10 p.m., live chat, email and return phone call |
*Hours vary when classes are not in session, during semester breaks, and national and/or
state holidays.
1Extended hours the weekend before the new term, see below.
Email us
Staff responds as soon as possible, or on the next business day if it's after hours. Questions may be texted to 419-517-6023, during normal tech support hours. More ways to contact us ...
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