UToledo Online

Technical Support Hours

 *HOLIDAYS & Breaks Summer – Fall 2019

Event Day/Date Hours Comments
MC Summer-Fall Break Tue-Fri, Aug 6-23 M-F, 8:30 a.m. - 5 p.m. No evening or weekend tech support
1Pre-term start Sat-Sun, Aug 24-25 Sat: 11 a.m. - 7 p.m.
Sun: 2 - 10 p.m.
Extended hours
Labor Day Holiday Mon, Sep 2 Closed No tech support
Fall Break Thu-Fri, Oct 10-11 8:30 a.m. - 5 p.m. No evening tech support on Thu
Veterans Day Holiday

Mon, Nov 11 Closed No tech support
Thanksgiving Break Wed, Nov 27 8:30 a.m. - 5 p.m. No evening tech support 
Thanksgiving Holiday Thu, Nov 28 Closed No tech support
Thanksgiving Break Fri, Nov 29 Closed No tech support

Normal Tech Support Schedule*

Day Time
Monday 8:30 a.m. - 8 p.m.
Tuesday 8:30 a.m. - 8 p.m.
Wednesday 8:30 a.m. - 8 p.m.
Thursday 8:30 a.m. - 8 p.m.
Friday 8:30 a.m. - 5 p.m.
11 a.m. - 3 p.m., live chat, email and return phone call
4 p.m. - 10 p.m., live chatemail and return phone call

*Hours vary when classes are not in session, during semester breaks, and national and/or state holidays.
1Extended hours the weekend before the new term, see below.

Email us 

Staff responds as soon as possible, or on the next business day if it's after hours. Questions may be texted to 419-517-6023, during normal tech support hours.  More ways to contact us ...


Inclement Weather Announcements

The University recommends you enroll in UT Alert (http://utalert.utoledo.edu) to remain informed of weather and safety issues that affect your courses. In addition, you can look for inclement weather announcements as they relate to the University at https://www.utoledo.edu/weather/ .

Last Updated: 7/17/19