Technical Support Hours
Students, please email us anytime at utdl@utoledo.edu, and someone will respond as soon as possible, or on the next business day if it's after hours. (Faculty, please email utlv@utoledo.edu.)
Text questions to 419-517-6023, during normal tech support hours and find more contact information here.
Normal Tech Support Schedule*
| Day | Time |
|---|---|
| Monday | 8:30 a.m. - 8:00 p.m. |
| Tuesday | 8:30 a.m. - 8:00 p.m. |
| Wednesday | 8:30 a.m. - 8:00 p.m. |
| Thursday | 8:30 a.m. - 8:00 p.m. |
| Friday | 8:30 a.m. - 5:00 p.m. |
| Saturday | 11 a.m. - 3 p.m., live chat, email and return phone call |
| Sunday | 4:00 p.m. - 10:00 p.m., live chat, email and return phone call |
*Hours vary when class is not in session during semester breaks, and national and/or state holidays.
*semester Breaks and fall holiday — technical support Hours
| Event | Day/Date | Hours | Comments |
|---|---|---|---|
| Fall Break | Monday & Tuesday, Oct 4-5 | 8:30 a.m. - 5:00 p.m. | No classes. |
| Veteran's Day | Friday, Nov 11 | No technical support | University is closed. |
| Day before Thanksgiving | Wednesday, Nov 23 | 8:30 a.m. - 5:00 p.m. | No classes. |
| Thanksgiving Holiday | Thursday & Friday, Nov 45-25 | No technical support | University is closed. |
| Fall/Spring Break |
Tuesday, Dec 20 - Friday, Jan 6, 2017 | Mon-Fri: 8:30 a.m.-5:00 p.m. Sat/Sun: closed |
No classes. Normal hours on Monday, Dec 19 |
| Saturday, Jan 7, 2017 - EXTENDED HOURS | 11:00 a.m. - 7:00 p.m. | ||
| Sunday, Jan 8, 2017 - EXTENDED HOURS | 4:00 p.m. - midnight |