Technical Support Hours
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Staff responds as soon as possible, or on the next business day if it's after hours. Questions may be texted to 419-517-6023, during normal tech support hours. More ways to contact us!
Inclement Weather Notice
Normal Tech Support Schedule*
| Day | Time |
|---|---|
| Monday | 8:30 a.m. - 8 p.m. |
| Tuesday | 8:30 a.m. - 8 p.m. |
| Wednesday | 8:30 a.m. - 8 p.m. |
| Thursday | 8:30 a.m. - 8 p.m. |
| Friday | 8:30 a.m. - 5 p.m. |
| Saturday |
11 a.m. - 3 p.m., live chat, email and return phone call |
| Sunday |
4 p.m. - 10 p.m., live chat, email and return phone call |
*Hours vary when classes are not in session, during semester breaks, and national and/or
state holidays.
1Extended hours, the weekend before new term, see below.
*HOLIDAYS & Breaks Spring – Summer 2019
| Event | Day/Date | Hours | Comments |
|---|---|---|---|
| MC Spring-Summer Break | Mon, May 6 | 8:30 a.m. - 8 p.m. | Offices open 8:30-5; phone, chat and email support until 8 p.m. |
| Tues-Fri, May 7-10 | 8:30 a.m. - 5 p.m. | No evening tech support | |
| Memorial Day Holiday | Mon, May 27 | Closed | University closed, no tech support |
| Independence Day Holiday | Thu, Jul 4 | Closed | University closed, no tech support |
| MC Summer-Fall Break | Tue-Fri, Aug 6-23 | M-F, 8:30 a.m. - 5 p.m. | No evening or weekend tech support |