Technical Support Hours
*HOLIDAYS & Breaks Fall 2019-Spring 2020
| Event | Day/Date | Hours | Comments |
|---|---|---|---|
| Winter Break | Dec 17, 2019 - Jan 17, 2020 | M-F, 8:30 a.m. - 5 p.m. | No evening or weekend tech support |
| Holiday Break | Dec 24, 2019- Jan 2, 2020 | Closed | No tech support |
| 1Pre-term start | Sat-Sun, Jan 18-19 | Sat: 11 a.m. - 7 p.m. Sun: 2 - 10 p.m. |
Extended hours |
| Martin Luther King Jr. Holiday | Jan 20, 2020 | Closed | No tech support |
Normal Tech Support Schedule*
| Day | Time |
|---|---|
| Monday | 8:30 a.m. - 8 p.m. |
| Tuesday | 8:30 a.m. - 8 p.m. |
| Wednesday | 8:30 a.m. - 8 p.m. |
| Thursday | 8:30 a.m. - 8 p.m. |
| Friday | 8:30 a.m. - 5 p.m. |
| Saturday |
11 a.m. - 3 p.m., live chat, email and return phone call |
| Sunday |
4 p.m. - 10 p.m., live chat, email and return phone call |
*Hours vary when classes are not in session, during semester breaks, and national and/or
state holidays.
1Extended hours the weekend before the new term, see below.
Email us
Staff responds as soon as possible, or on the next business day if it's after hours. Questions may be texted to 419-517-6023, during normal tech support hours. More ways to contact us ...
Inclement Weather Announcements
The University recommends you enroll in UT Alert (http://utalert.utoledo.edu) to remain informed of weather and safety issues that affect your courses. In addition, you can look for inclement weather announcements as they relate to the University at https://www.utoledo.edu/weather/ .