UToledo Dining Services

Dining FAQ'S

AM I REQUIRED TO HAVE A MEAL PLAN? Students living on campus (residential student) including Honors Academic Village are required to have a meal plan each semester. Available plans are determined by earned credit hours and residential status. While it is not mandated that commuters or students living in McComas Village have a meal plan, they may enjoy the convenience and value of purchasing a meal plan.

WHAT ARE MY UTOLEDO MEAL PLAN OPTIONS?

    • Commuter: Gold 7 All Access, Rocket 14 Weekly, Rocket 10 Weekly, Rocket 5 Weekly, 5 for $35 

HOW MUCH DOES A MEAL PLAN COST? Prices vary by plan and are listed at: http://www.utoledo.edu/mealplans/. UToledo Dining Services is very sensitive to parent and student financial needs and continues to work to ensure pricing is competitive with other universities in Ohio. 

WHO CAN PURCHASE A MEAL PLAN? Any registered UToledo student may purchase a meal plan; residential students are required to have a meal plan. 

HOW DO I SIGN UP FOR A MEAL PLAN?  To sign up, log into your  MyUT Portal (myut.utoledo.edu/).  On the left, under “My Accounts” is the link “Change or Add a Meal Plan” simply make your selection and hit submit. 

CAN I CHANGE MY MEAL PLAN?  Yes, however changes may not be made after the add/drop period closes (1st 14 days of term), any consideration for changes after this time will need to be emailed to mealplan@utoledo.edu. Any applicable refunds for meal plan changes will be prorated from the date the meal plan became active (loaded to Rocket Card). 

HOW DO I CHANGE MY MEAL PLAN?  Residential Students are required to have a meal plan and will be automatically placed in the Gold 7 All Access plan.  To change your plan, log into your  MyUT Portal (myut.utoledo.edu/).  On the left, under “My Accounts” is the link “Change or Add a Meal Plan” simply make your selection and hit submit. 

HOW DO I CANCEL MY MEAL PLAN?  

Residential Students
Residential Students are required to have a meal plan. You will need to work with Residence Life and be released from your housing contract.  If you are released from your contract, 24 hours after  your housing fee has been removed/credited on your student account, then you can log into your  MyUT Portal (myut.utoledo.edu/) and drop your meal plan.  On the left, under “My Accounts” is the link “Change or Add a Meal Plan” simply select "None" and hit submit.

Commuter Students
Commuter students, can log into your  MyUT Portal (myut.utoledo.edu/) to cancel their meal plan.  On the left, under “My Accounts” is the link “Change or Add a Meal Plan” simply select "None" and hit submit.

HOW DO I SIGN UP FOR THE 5 for $35? Commuters, upperclassmen, faculty and staff may purchase the 5 for $35 and reload it at any time, where they receive five Meal Swipes for $35. This plan is available to be used at either South Dining or Ottawa East. Learn more at utoledo.edu/mealplans/faculty-staff.htmlUnused swipes will expire on Friday of exam week of the spring term. 

WILL MY MEAL PLAN AUTOMATICALLY RENEW FROM FALL TO SPRING SEMESTER?

Residential students will be automatically be renewed for spring term and have the option to switch to a different available plan (based on earned credit hours) by logging into their MyUT Portal.  

Commuter students will not be automatically renewed and will need to log into their MyUT Portal to select an available meal plan option for spring term.

WHAT’S THE DIFFERENCE BETWEEN A MEAL SWIPE AND A MEAL EXCHANGE?  WHERE CAN I USE MY MEAL EXCHANGE?
A Meal Swipe is used whenever you enter one of the dining halls.  1 swipe = 1 meal.

Meal Exchanges are used in place of a meal swipe for select menu items at specific retail locations.  It may also be used for a to-go meal from either dining hall locations or Skyrise Express at Parks Tower. 

WILL UNUSED MEAL SWIPES ROLL OVER TO THE NEXT SEMESTER? No, unused Meal Swipes do not roll over, they will expire on the last day of the semester. To view the academic calendar, visit utoledo.edu/offices/provost/calendar/.

WILL UNUSED DINING DOLLARS ROLL OVER TO THE NEXT SEMESTER? Unused Dining Dollars will roll over from fall to spring and will expire on the last day of spring semester. To view the academic calendar, visit utoledo.edu/offices/provost/calendar/.

HOW CAN I EAT HEALTHY ON CAMPUS? At all dining hall locations, nutrition information is posted for each menu item to assist in making the right choice for you.  Color coded cards are also present to help easily identify those selections that are vegan, vegetarian, gluten free or halal.

To learn more, visit utoledo.edu/mealplans/dietary-needs.html.

WHAT IF I HAVE A FOOD ALLERGY OR DIETARY RESTRICTION? UToledo Dining Services wants to work with students to ensure they may participate in the college dining experience, despite their dietary restrictions.  Students are provided all the ingredients used in the food prepared to assist students with making safe and healthy choices. Menu identifiers provide a breakdown of nutritional content. Menus are also available online with allergen, nutritional and complete ingredient information at utoledo.campusdish.com.

If you have a severe food allergy, intolerance or special dietary accommodation, please consult with the registered dietitian or district executive chef. Learn more at utoledo.edu/mealplans/allergies.html.

DOES UTOLEDO DINING OFFER HALAL-CERTIFIED FOOD PRODUCTS? Yes, several dining locations offer Halal-certified food products from trustworthy vendors in the Toledo area.  Learn more at utoledo.edu/mealplans/allergies.html.

WHO DO I CONTACT IF I HAVE RELIGIOUS DIETARY RESTRICTIONS? UToledo Dining Services will work with students individually regarding special religious dietary needs, to design a plan that works for them.  Learn more at utoledo.edu/mealplans/allergies.html.

HOW WILL I KNOW IF THERE'S BEEN A CHANGE IN DINING SERVICES DUE TO INCLEMENT WEATHER? In the case of inclement weather, a message detailing dining changes will be available online and through social media. 

CAN I TREAT MY FAMILY /FRIENDS/GUESTS TO A MEAL ON MY PLAN? Yes! The Gold 7 All Access meal plan allows you to treat up to five guests per semester. If you have any other plan, you can treat your family and friends to as many meals as you like, as long as you have remaining meal swipes available for the week.

CAN MY FAMILY AND FRIENDS STILL DINE WITH ME AT THE DINING HALL LOCATIONS ONCE I RUN OUT OF MY FIVE GUEST SWIPES? Yes, we accept other forms of payment at the door. You can use your Dining Dollars, Dining Dollars+, cash, debit or credit card.

CAN I ADD DINING DOLLARS IF I RUN OUT? No, Dining Dollars may not be added. However, new this fall - students, faculty and staff have the option to add Dining Dollars+ to their Rocket Card. Learn more.

WHAT IS THE DIFFERENCE BETWEEN DINING DOLLARS AND DINING DOLLARS+? Dining Dollars and Dining Dollars+ both may be used for purchases at any on-campus retail location, dining center or convenience store, click here to view accepting locations. Dining Dollars are only offered with a meal plan. Dining Dollars+ are funds students, faculty or staff load to their Rocket Card. 

WHERE CAN DINING DOLLARS+ BE USED? Dining Dollars+ may be used for purchases at any on-campus retail location, dining center or convenience store. View accepting locations

WHO CAN PURCHASE DINING DOLLARS+? Students, faculty and staff may purchase Dining Dollars+.  Funds will be loaded directly to your Rocket Card. 

DO DINING DOLLARS+ EXPIRE? Dining Dollars+ expire on the last day of spring semester. 

CAN I WITHDRAW MY DINING DOLLARS+?  Yes, you may request reimbursement of all unused Dining Dollars+ at utoledo.edu/mealplans/refund.html.

WHAT IS THE TOLEDO TUITION GUARANTEE PLAN?
The Tuition Guarantee provides a fixed tuition rate for a four-year period for new, degree-seeking undergraduate students, starting from their initial enrollment, which can be summer, fall or spring. Summer enrollees are assigned to the subsequent fall cohort. Under the plan, in-state tuition, on-campus housing, meal plans, and general and miscellaneous student services fees (which are applicable to all students regardless of course of study) will remain fixed for four years.

Dining rates for each student meeting tuition guarantee eligibility are determined by your cohort under the Toledo Tuition Guarantee. For more information and for help determining your cohort, see Toledo Tuition Guarantee Frequently Asked Questions  or contact Rocket Solution Central at rocketsolutioncentral@utoledo.edu or call 419.530.8700.

IF I HAVE A QUESTION ABOUT MEALS PLANS THAT IS NOT ANSWERED ON THE WEBSITE, HOW MAY I RECEIVE MORE INFORMATION?

If you have a general meal plan question, please email mealplan@utoledo.edu.

If you have a question regarding food allergies or special dietary requests, please email our registered dietitian, Madison Jordan, at utoledo.edu/mealplans/ask.html.

Last Updated: 2/27/20