Student Success and Support

University Support


 UToledo has received $13.5 million in funds from the federal Coronavirus Aid, Relief and Economic Security (CARES) Act to help mitigate financial impacts from the COVID-19 pandemic. Of this total, $6.7 million will be used to immediately assist current students experiencing financial hardships caused by the pandemic.

Students enrolled for spring 2020 who received a federal Pell Grant have received a one-time grant of $1,000. No application was required. About one-third of the federal relief dollars has been used to prioritize aid to these students.

 All current students need to use the existing Rocket Aid application to request CARES funds. To be eligible to receive CARES funding, a student needs to be eligible to receive federal aid by having a valid Free Application for Federal Student Aid (FAFSA) or equivalent documentation on file. The Office of Student Financial Aid will determine eligibility based on guidelines from the U.S. Department of Education. 

Center for Advocacy and Student Experience (CASE)

CASE aspires to be an inclusive, student-focused office that can serve as a first line of contact for UToledo students in need. We hope to empower our students to access resources, tools, and services to develop and thrive at The University of Toledo. Our offices include resources for students, faculty and staff, and parents.  CASE houses the following offices:

Counseling Center

It’s completely normal to feel stress, nervousness, anxiety or a range of other emotions during periods of sudden disruption to your routine. The University of Toledo is committed to helping you stay healthy during the COVID-19 outbreak — and that includes your mental health. The Counseling Center continues to offer services to currently enrolled students via phone consultations during operating hours. UToledo students that are experiencing distress needing support after 5 pm may call the Counseling Center to access the after hour’s phone support services. We encourage students to be on the lookout for self-help resources on the counseling center website and follow our social media for self-care tips. We are also working with our community partners to support students’ needs. The Counseling Center’s professional staff can be contacted at 419.530.2426.

If you’re in crisis, there are options available to help you cope. You do not have to struggle alone. You can call the Suicide Prevention Lifeline at any time to speak to someone and get support. For confidential support available 24/7 for everyone in the United States, call 1-800-273-8255. You can also utilize the Crisis Text line by texting “ROCKET” or “HOME” to 741741. In case of an emergency contact 911.  

Just looking for a few tips on how to cope? Check out this article with helpful guidance from some of UToledo’s mental health experts.

Student Food Pantry

If you are UToledo student, staff, or faculty and need assistance with food security, the University’s Student Food Pantry is available for support.  Please visit our eligibility page for additional information.

If you’re unable to enter the Food Pantry due to illness or any other reason, email, or call us at 419.530.2471. We’ll be happy to serve you curbside in the rotary drive at the Student Union.

Please be prepared to provide:
1. Full Name
2. Rocket Number
3. Telephone Number
4. Dietary Restrictions/Allergies
5. Pick-up Time

For other questions, contact Jewel Mundoe at 419.530.2471 or in the Office of Student Advocacy and Support.

Rocket Aid

Additional financial assistance is available for students who are experiencing financial hardship during the COVID-19 outbreak. Rocket Aid, the University’s need-based financial emergency intervention program, may be able to help. To make sure UToledo students can meet their financial obligations and focus on their studies, Rocket Aid explores options for help, including:

  • Federal student and/or parent loans
  • Financial planning assistance
  • Emergency Rocket Aid
  • Center for Women Progress Fund
  • Community resources

Learn how to apply for Rocket Aid.

UToledo is coordinating emergency financial assistance through the Rocket Aid application, including federal CARES Act funds, the Rocket to Rocket Fund that provides grants of up to $500 to help with emergency expenses and the Center for Women Progress fund that can provide up to $1,000 in emergency financial assistance to students who are caring for children or experiencing intimate partner violence.

The Center for Student Advocacy and Wellness

If you are dealing with sexual misconduct, sexual harassment, interpersonal dating violence/domestic violence or stalking. The Center for Student Advocacy and Wellness provides free and confidential trauma-informed counseling and advocacy services. 

For confidential support, please contact our center:

Shah Hamdah, Victim Advocate -

Hilary Thorpe, Trauma Counselor -

University Health Center 

University of Toledo students, faculty and staff can visit either of our campus health centers to receive primary and urgent medical care. Visit Rocket Health for information about hours and locations.

Telehealth services are also available online through University of Toledo Physicians.


Last Updated: 4/13/23