Student Success and Support

University Support



 UToledo has received $13.5 million in funds from the federal Coronavirus Aid, Relief and Economic Security (CARES) Act to help mitigate financial impacts from the COVID-19 pandemic. Of this total, $6.7 million will be used to immediately assist current students experiencing financial hardships caused by the pandemic.

Students enrolled for spring 2020 who received a federal Pell Grant have received a one-time grant of $1,000. No application was required. About one-third of the federal relief dollars has been used to prioritize aid to these students.

 All current students need to use the existing Rocket Aid application to request CARES funds. To be eligible to receive CARES funding, a student needs to be eligible to receive federal aid by having a valid Free Application for Federal Student Aid (FAFSA) or equivalent documentation on file. The Office of Student Financial Aid will determine eligibility based on guidelines from the U.S. Department of Education. 

Counseling Center

It’s completely normal to feel stress, nervousness, anxiety or a range of other emotions during periods of sudden disruption to your routine. The University of Toledo is committed to helping you stay healthy during the COVID-19 outbreak — and that includes your mental health. The Counseling Center continues to offer services to currently enrolled students via phone consultations during operating hours. UToledo students that are experiencing distress needing support after 5 pm may call the Counseling Center to access the after hour’s phone support services. We encourage students to be on the lookout for self-help resources on the counseling center website and follow our social media for self-care tips. We are also working with our community partners to support students’ needs. The Counseling Center’s professional staff can be contacted at 419.530.2426.

If you’re in crisis, there are options available to help you cope. You do not have to struggle alone. You can call the Suicide Prevention Lifeline at any time to speak to someone and get support. For confidential support available 24/7 for everyone in the United States, call 1-800-273-8255. You can also utilize the Crisis Text line by texting “ROCKET” or “HOME” to 741741. In case of an emergency contact 911.  

Just looking for a few tips on how to cope? Check out this article with helpful guidance from some of UToledo’s mental health experts.

Student Food Pantry

If you are staying in the Toledo area and need assistance with food security due to the changing circumstance associated with COVID-19, the University’s Student Food Pantry is available for support. In the interest of maintaining and encouraging good social distancing practices (6 ft. apart), we’re limiting one person in the pantry at the same time as our student-staff member. Please be prepared to provide your Rocket # to our student-staff member. 

 Currently, only the Main Campus Food Pantry is open. It will serve students Monday ­­– Friday from 8:15 a.m. – 5 p.m.

If you’re unable to enter the Food Pantry due to illness or any other reason, email, or call us at 419.530.5923. We’ll be happy to serve you curbside in the rotary drive at the Student Union.

Please be prepared to provide:

  1. Full Name
  2. Telephone Number
  3. Dietary Restrictions/Allergies
  4. Pick-up Time

 For other questions, contact Benjamin Weiner at 419.530.5923 or in the Office of Student Advocacy and Support.

Rocket Aid

Additional financial assistance is available for students who are experiencing financial hardship during the COVID-19 outbreak. Rocket Aid, the University’s need-based financial emergency intervention program, may be able to help. To make sure UToledo students can meet their financial obligations and focus on their studies, Rocket Aid explores options for help, including:

  • Federal student and/or parent loans
  • Financial planning assistance
  • Emergency Rocket Aid
  • Center for Women Progress Fund
  • Community resources

Learn how to apply for Rocket Aid.

UToledo is coordinating emergency financial assistance through the Rocket Aid application, including federal CARES Act funds, the Rocket to Rocket Fund that provides grants of up to $500 to help with emergency expenses and the Center for Women Progress fund that can provide up to $1,000 in emergency financial assistance to students who are caring for children or experiencing intimate partner violence.

The Center for Student Advocacy and Wellness

If you are dealing with sexual misconduct, sexual harassment, interpersonal dating violence/domestic violence or stalking. The Center for Student Advocacy and Wellness provides free and confidential trauma-informed counseling and advocacy services. 

For confidential support, please contact our center:

Shah Hamdah, Victim Advocate - 419.318.9247 or

Hilary Thorpe, Trauma Counselor -

Self Storage

UHaul is offering 30 days of free self-storage to students who need to move due to COVID-19 as well as special rates on truck and trailer rentals. Learn more about their offers.

University Health Center 

While the University Health Center will not be open, students in need of medical advice can access telehealth services at 419.530.3451 or schedule an appointment for a concern unrelated COVID-19 at the Comprehensive Care Center. Read more in UToledo News.   Find on demand virtual care services.

Internet Resources  

Free access to Spectrum broadband and Wi-Fi for 60 days for college student households who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Comcast New Internet Essentials is also offering 60 days of free internet service. Signing up is easy and fast from your mobile device. You may be instantly approved. Apply by April 30, 2020.

Self-Care Resources 

Participate in the UToledo Recreational Services virtual fitness programming and represent the University in NIRSA's movement challenge.

Follow the UToledo Recreational Services on social media for daily workouts: Facebook, Twitter and Instagram.

Additional suggestions: 

Meditation App Headspace - announced it is offering free premium services to all U.S. healthcare professionals working in public health through 2020. Headspace includes meditations, sleep, and movement exercises to help you out, however you're feeling. Check it out here.

Happify - helps with conquering negative thoughts, coping with stress, etc. 

Peloton - FREE use of app extended to 90 days (usually 14 days)—it’s amazing, you can use on treadmill, outdoor runs, bike, lots of floor exercise, yoga and meditation

Pure Barre on Demand - 60-day free trial (usually 30 days), click on 30-day trial, use promo code EXTENDEDTRIAL and trial will go to 60 days.

Last Updated: 2/23/21