UToledo Human Resources

Benefits announcement - June 2024

Enhanced Support for Medical Mutual Members

HR-Benefits is delighted to inform employees who have medical insurance that there is a new and enhanced level of service from Medical Mutual. The CARE Program will provide you and your covered family members with direct access to a dedicated group of nurses and health plan experts.

Whether you have a simple question about your benefits, need help managing an existing chronic condition, or are preparing for upcoming surgery, your MedMutual CARE team will guide you along the way. And, if you have a complicated health condition that requires hospitalization or outpatient treatment, your MedMutual CARE team can collaborate with your doctors to create a personalized care plan just for you.

  • Your MedMutual CARE team may occasionally reach out to you directly to share information and wellness resources they think might be beneficial to you and your health.
  • There is nothing you need to do to enjoy the benefits of MedMutual CARE. No signup
    is required, and there is no additional cost to you for this program.

Watch your mailbox for more information about MedMutual CARE. In the meantime, you can reach your new MedMutual CARE team at the Customer Care number on the front of your Medical Mutual member ID card. This one-stop approach makes it easier than ever to get the assistance you need.

Last Updated: 7/15/24