INFORMATION TECHNOLOGY

Frequently Asked Questions


How does a university employee receive access to an affiliate request form?

There are two ways for university personnel to obtain access to the form:

    1. The department administrator can send an email request listing the name and UTAD username of the individual in the department that needs to have the access.
    2. The department administrator can place a help desk ticket listing the name of the person in their department that needs access.

Note:  There is a limit of two people per department who are permitted access to submit affiliate requests.

What happens when the affiliates Rocket Number and/or a UTAD Account has been created?

The requestor will receive notification of the affiliates Rocket Number within 24 to 48 business hours.  It is possible that request returns can take up to a week if the person completing them is out of the office.

It is the responsibility of the requestor to notify the affiliate and help set-up or update their MyUT Account.

Once the MyUT account has been updated, the affiliate will have the ability to secure a UT Identification card and apply for parking.  Please note, that access to some systems might require the requestor to work with other departments.

What should I do if an affiliate is no longer with the university?

If an affiliate is no longer associated with the university, please login in here to end their access.

How does an affiliate secure their parking permit?

Once a Rocket Number, UTAD Username, and Password have been established, the affiliate can visit the parking services webpage to apply for their permit.

The process for applying for an affiliate parking permit is the same as applying for a student or an employee.

Last Updated: 6/27/22