Counseling Center

First steps

Who is eligible to use the Counseling Center services?

Free services are available for any regularly admitted University of Toledo student who is currently enrolled.

For questions concerning eligibility, please call (419) 530-2426.

Resources for helping a UT student


Counseling Center staff will consult with faculty/staff regarding any concerns they have with University of Toledo students. Call the Counseling Center at (419) 530-2426 and ask to consult with a Counseling Center staff member.  If it is an emergency situation, we advise you to contact University of Toledo Police at (419) 530-2600 or 911.  If a Counseling Center staff member is not available for an immediate consultation, we will return your call on the same business day.  You may refer to the Helping Distressed Students PDF for quick information and helpful ideas.


If you are concerned about your student, please call the Counseling Center to schedule a consultation.  If a Counseling Center staff member is unavailable for an immediate consultation, we will return your call on the same business day.  If it is an emergency situation, we advise you to contact University of Toledo Police at (419) 530-2600 or 911. Some of our typical consultations involve issues surrounding a student’s adjustment (social, psychological, academic) to the University; how to help a student with depression and/or anxiety; how to intervene with a student who is struggling with grief and loss issues, etc.

First Steps

Step 1. Schedule your Initial SCREENING Appointment

Call or visit the Counseling Center to make an appointment during one of the scheduled screening times.  Counseling Center services are provided free of charge to all currently enrolled students.

Screening Times

Screenings can be scheduled during University Counseling Center hours, anywhere between 8:15 a.m. to 5:00 p.m. Monday through Friday.

Step 2. Screen for Counseling Services

During this appointment you will be able to discuss your concerns with a counselor and the counselor will begin to determine what type of services might be helpful for you.  

What to expect during a screening appointment?

  • The intake appointment takes approximately 1 1/2 hours
  • Complete intake forms (approximately 30 minutes)
  • Meet with a counselor (approximately 40-50 minutes)

Step 3. What happens after I have my Screening appointment?

If your screening counselor determined that continued counseling services may be helpful, then you will be contacted by a staff member at the University Counseling Center to schedule an initial appointment with your assigned counselor.

Possible Next Steps

No follow-up appointment necessary
In some cases, your concerns may be adequately addressed during the Screening appointment and no additional services are needed at this point.  If at any future date, a student needs additional counseling services, that student can contact the University Counseling Center.

Ongoing counseling
If it is determined that counseling could help you, we will work with the availability schedule you provided us during the screening forms.  If one of those times conflicts with your schedule, please provide a 24-hour notice in advance.

Referral to a group
If it is determined that a group or workshop may help you more than an individual counseling session, we will provide you with the information about the group, but it is your responsibility to register and attend.

Referral to UT campus resource or outside service
In some cases, when it is decided that another agency or service on campus or in the area could provide better help for you, we will provide you the contact information and if possible assist you with a referral.

How do I withdraw from classes if I have a medical or mental health problem?
In the event of a serious medical/mental health condition or family emergency, a student may request a withdrawal from classes.  All inquiries about medical/mental health withdrawals should be directed to Rocket Solution Central at (419) 530-8700.  Students needing mental health services should contact the Counseling Center.

Last Updated: 3/30/20